Account Creation and Sign-In
Creating a New Company Account
A Company account is created during the sign-up process, and can be done in a self-service manner through our website or by directly filling out this form:
Upon signing up, you will be asked a few basic questions so we can set you up properly. Most notably, your company website. If an account already associated with your website exists, you will not be able to create a new account. If you aren't able to find out within your own organization, you can reach out to our customer service team to get more information about who set your account.
After you have successfully created a new company account, you will receive an invitation via email. Didn’t receive it? Check your spam folder. Sorry, it had to be said.
Follow the instructions in that email.
Be sure to bookmark go.supportableapp.com in your browser for easiest access.
Please Note: The first person from a given company to create a company account will automatically be assigned as the Administrator. This can be transferred later if necessary.
Sign-In
Once a company account is set up, new users can be added according to your subscription. If you are not the person who set up your company account, you may receive an email invite from your admin.
Follow the instructions in that email to access your user account.