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What is Supportable?

Supportable is the purpose-built CRM and referral management platform for behavioral health and human services organizations.

We help providers replace the patchwork of spreadsheets, generic CRMs, and EHR workarounds with one secure, HIPAA-compliant system that actually fits the way their teams work.

By eliminating the bottlenecks and blind spots that slow your team down, Supportable helps you deliver better outcomes, strengthen relationships, and grow your programs with confidence.

Key Features of Supportable

Supportable Referral Network

Network (free subscription) members can:

  • Browse the array of providers within the network
  • Filter by service type, geographic location, certification, specialties/disciplines
  • Send fully HIPAA-compliant referrals directly through Supportable
  • See the status of a referral in real-time

Network Pro Members can can all of the above, and:

  • Display features of your programs (services provided, geographic locations, certifications, specialties/disciplines, amount of openings)
  • Receive fully HIPAA-compliant referrals
  • View basic information of the referent
  • Update the referent of the status of referrals

Referral Management

The Referrals module allows you to convert more referrals into active clients with a powerful and intuitive platform. Highly customizable, you can design your own:

  • Referral form
  • Referral/intake pipeline, i.e. design which services require which stages
  • Pre-screening questionnaires
  • Checklists

View customized analytics built by industry insiders.

Marketing and Outreach

Connect your Marketing and Outreach efforts to actual referrals. You can:

  • Attribute each referral to a referral source
  • Create a marketing profile of that referral source
  • Track interactions with that marketing profile
  • Get reporting on the efficacy of your marketing activity

Ultimately, determine which referral sources are sending you most, best referrals.

Alumni and Outcomes

Quantify your post-service Alumni and Outcomes to measure the quality of your care.

  • Customized surveys for data collection and outcome measurement
  • Organize alumni groups to build networks and healthy community
  • Tracking of life events such as graduations, hospitalizations, relapse, incarcerations
  • Custom reporting based in your requirements

EHR Integration

Either through direct API integration or our proprietary Chrome Browser Extension, transfer your client intake data to your EHR with minimal time and effort. Instead of painstaking double-entry, just a few clicks will take care of the task.

Flexible Subscription Model

Whether you're a provider who simply want to receive referrals through the Supportable Referral Network, or a business ready to expand into an end-to-end client management experience, we offer a subscription that meets your needs. This per-seat approach allows you to scale as your business grows, ensuring you get tailored support without paying for unnecessary features.

Try Before You Commit

Supportable comes with a 21-day free trial, allowing you to test our features and see how they can enhance your client intake.